Managed IT & Security for Growing Software & AI Companies
For teams that have outgrown founder-managed IT.
Carter Systems IT takes ownership of Google Workspace, employee access, onboarding, devices, security and day-to-day support — so IT stops landing on founders and operations teams.
What starts breaking as the team grows
IT that worked at five people starts slipping at fifteen. It usually shows up the same way:
- Founders and ops leads still handle password resets, laptop setup and app access.
- New hires wait on accounts, and nobody is sure which tools they need on day one.
- Someone left months ago and still has access to Google Workspace or a SaaS tool.
- MFA is "mostly on," and more people than necessary are Google Workspace super admins.
- Laptops were bought one at a time, set up differently and never tracked.
- Nobody is sure what's backed up, or who would restore it.
None of this is unusual. It's what happens when a company grows faster than its IT.
Managed IT for Bay Area software & AI companies
One partner for the IT work your team has outgrown.
Managed IT services
A help desk your team can reach directly, plus endpoint monitoring, patch management and day-to-day support, so IT questions stop landing on founders.
Identity and access
Individual accounts, MFA enforcement, limited admin rights and regular access reviews, with a repeatable process for onboarding and same-day offboarding.
Google Workspace administration
Users, groups, Shared Drives, licensing, security settings and file ownership, managed properly instead of by whoever set it up first.
Security and vendor management
Endpoint protection, security awareness training, phishing simulations, quarterly reviews and one point of contact for your vendors.
Why Carter Systems IT
Carter Systems IT is founder-led by design. You get direct accountability from Lamere Carter from the first conversation onward, with a structured support process built to grow with your team.
We're based in the San Francisco Bay Area and work with teams in San Francisco, Oakland, San Jose, Palo Alto, Mountain View and nearby, whether they're remote, hybrid or in an office.
Proud member of the San Francisco Chamber of Commerce.
How it works
15-minute discovery call
You tell us how IT works today and where it's slowing your team down. No prep needed.
Findings review
We come back with the gaps we see and what we'd fix first, in plain language.
Next steps
If it's a fit, we scope the work and take ownership of accounts, devices and support.
Two managed IT plans
Both plans have a 5-user minimum.
Foundation IT
$150 / user / month
Remote help desk, monitoring and patching, SaaS administration, user lifecycle management, endpoint security, cloud backup and monthly IT health reviews.
Secure Growth
$275 / user / month
Everything in Foundation IT, plus security awareness training, phishing simulations, vendor management, a priority SLA, quarterly security and business reviews, and quarterly onsite visits.
Running a multi-location dental practice? We standardize access, devices and offboarding across every office.
Dental IT support →Ready to take IT off the founder's plate?
In 15 minutes we'll look at how you handle accounts, onboarding, access, devices and support today, and find the first gap worth fixing.